<aside> 🚨 If this is an emergency requiring the police or if someone is injured call 911 or press the OnStar button (if equipped)

</aside>

<aside> 🔑 Car won't open or start? Try unlocking the vehicle (even if it's already unlocked): press the "Lock" button in the app, then the Unlock button and try again. Still not working - try closing and re-opening the app or end your booking (see Forced Return) and create a new booking.

</aside>

<aside> ☎️ Driver support is available mornings through evenings eastern time

</aside>

<aside> 📲 Please make sure your app is updated to the latest version - updates are made frequently to address issues so please update to the latest version if you're experiencing an issue.

</aside>

Download the App

Please choose your program as there are two different apps:

Frequently Asked Questions for All Programs

Chevy Bolt FAQs and Controls

Using the Charger

Closing the App

Carshare Support

FAQs for MOQO App

1 Minute Overview

Booking a Vehicle

Locking and Unlocking a Vehicle

Remote Not Detected Error

Forced Return

FAQs for Sway Mobility App