<aside> 💁🏽 Welcome to electric vehicle carshare! Please review the FAQs below but if you can't find what you're looking for send our support team a note at [email protected] or text 831-228-8190.
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<aside> 🚨 Motor Vehicle Record Check: Because The Centers Carshare includes insurance, each driver must have their own account. As part of the registration process, your Motor Vehicle Record will be reviewed. Please see the Terms and Conditions for the requirements and violations that may prevent approval.
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You must be invited to join The Centers Carshare service.
You can watch this 2-minute video of the process or read through the instructions below.
https://s3-us-west-2.amazonaws.com/secure.notion-static.com/c60a6e54-5806-49e6-8e7e-90979b077f3e/Centers_SignUp.mp4
You will receive an email from "The Centers" with an invitation to sign up. Click the "Accept Invitation" button and a registration page will open up. You can return to the email later to download the app.
Once the registration page opens, fill out the form. Be sure to scroll down to make sure you complete all of the fields, accept the privacy policy and age confirmation, then select the "Continue" button.
After completing the registration you will be directed to the app (or prompted to download it if you haven't yet) and asked to validate your driver's license on the app main screen - see below.
<aside> 💁🏽 Helpful Hint: Carshare is much more common in Europe and the software was designed using conventions more popular there - like using 24-hour time. We're working to make them consistent with North American use and appreciate your understanding.
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The next step is to validate your driver license. Select the "Driver's license validation due" box on the main screen, then follow the instructions to take a picture of the front and back of your driver's license.
<aside> 📷 Picture Upload Tip: Please be patient as the pictures of the front and back of your license upload. You must wait until each picture is fully uploaded before going to the next, and then when both have been fully uploaded press the "Send Driver's License" button to submit.
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Press "Select Photo" and then you can take a photo of your license. Select "Use Photo" to upload it. After both images have fully uploaded press the blue "Send Driver's License" button.