<aside> 💁🏽 Welcome to electric vehicle carshare! Please review the FAQs below but if you can't find what you're looking for send our support team a note at [email protected] or text 831-228-8190.
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<aside> 💲 You must both plug in the vehicle and make sure the car has started charging - if the charger is not started you may be subject to a fine as you are inconveniencing the next driver.
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When you arrive at the car it should be plugged in to the charger. You can remove the charger cable by pressing the button on the top of the cable plug (where it is attached to the car) and pulling firmly away from the car.
Once removed from the car, place the plug back into the round opening on the right side of the charger. It should click into place.
That's it.
Once you return to the parking space for the carshare vehicle, turn off the car (by pressing the Power button until the dashboard turns off). Exit the car and open the charge port door between the driver's door and the front wheel.
Go to to the charger, take the cable and plug it into the car. You should hear it click into place. Sometimes you may need to slightly lift on the cable to hear the click.
A green light on the top of the dashboard (that you can see through the windshield from the outside) and a chirp sound will indicate the car is charging. It will also briefly say this on the dashboard (even thought the car is off).
Please make sure you leave the car free of trash or other items and collect your belongings, then select "End Booking" in the app to complete your trip.
In some locations there are public chargers next to or close to the chargers dedicated to the carshare program. You must use the designated carshare chargers (or be subject to a fine).